Collecting Your Information
We collect information or data about you or that can be used to identify you, such as your name, address(es), telephone number(s), e-mail address(es), or other information or data (“personal information”) when you voluntarily choose to disclose such information to us.
We collected the above personal information from the described sources during the preceding 36 months and use or process the information for the purposes described below.
How We Process Your Personal Information
We only use your personal information for a legal and legitimate interest, such as:
- Marketing: We may process certain of your personal information for direct marketing based on your consent. You have the option to withdrawing your consent at any time. We also may process your location data, IP address, and content viewed on our websites pursuant to our cookies policy.
- Business Performance: We may use or process personal information in connection with pre-contract activities and discussion with you, and to perform a business activity that we have with you.
- Legal Obligations: We will use or process personal information as necessary for compliance with a legal obligation to which we are subject. This includes using or processing personal information for defense of claims against us and satisfying any government reporting obligations and requests.
- Other Legitimate Interests: We will process your personal information for any of our other legitimate interests not described above. These include analyzing use of our website or services, tailoring website and news content, setting preferences in our website or electronic mailings, improving our websites, offering and managing programs and events, fulfilling our obligations to our clients and others, and managing our client and vendor relationships.
How We Protect Your Personal Information
We operate our websites from the Republic of China (Taiwan) and store the information we collect through our websites in Taiwan. We market and provide our products and after-sales services, however, in many countries throughout the world.
We will also disclose your personal information to service providers that perform services for us and who are obligated to secure the information, such as distributors. These service providers may be located anywhere in the world.
We may also disclose your personal information as required by a court order or any other legal or regulatory requirement, including in response to requests from public and government authorities outside your country of residence or to protect our rights, privacy, safety or property, or that of you or others anywhere in the world.
We take reasonable measures to protect personal information from misuse, interference, and unauthorized loss, access, modification or disclosure. We undertake industry-standard data protection practices, including by deploying a variety of commercially available software and hardware security tools. We will take such measures with respect to your personal information using security measures that we use for personal information of others, and we will do so in compliance with all applicable data protection laws and our professional secrecy and ethical obligations.
How Long Do We Keep Your Personal Information
We will keep your personal information until such time as we no longer expect to need to use it for any legal and legitimate purpose and otherwise in accordance with all applicable laws. At the appropriate time, we will take reasonable steps to destroy your personal information or ensure that your personal information is de-identified, except were we need to retain such information to satisfy legal and professional ethical obligations.
Your rights with regard to your personal information
Subject to local law, you may have certain rights regarding the personal information we have collected about you. Such rights might include the right to
(a) know what personal information we have collected about you,
(b) know what personal information about you was disclosed to third parties,
(c) update or correct such information if you believe there is an inaccuracy,
(d) restrict the processing of your personal information,
(e) request deletion of your personal information,
(f) object to our use of your personal information.
We will not discriminate against you for exercising any of these privacy rights, except that the deletion of your personal information may prevent us from providing you content, invitation, or benefit that depends on the processing of your personal information.
If you would like to exercise any of these rights provided under local law, you can contact us at:
By email: TRI_Webservice@tm-robot.com
If you would like to make a complaint about how we handled your personal information or make a complaint about a breach of data protection laws, please contact us using the contact information described above.
We use technologies on the site https://www.tm-robot.com/(the Site) to collect information that helps us improve your online experience.
We collect the following cookies
Performance Cookies: They are sometimes called analytics cookies, collect information about your use of this Site, and enable us to improve the way it works. For example, performance cookies show us which are the most frequently visited pages on the Site, allow us to see the overall patterns of usage on the Site, help us record any difficulties you have with the Site, and show us whether our advertising is effective or not.
Functionality Cookies: These cookies allow us to remember the choices you make on our Site and to provide enhanced and more personalized features, such as customizing a certain webpage, remembering if we have asked you to participate in a promotion and for other services you request, like watching a video or commenting on a blog. All of these features help us to improve your visit to the Site.