{"id":80352,"date":"2022-12-06T14:20:04","date_gmt":"2022-12-06T06:20:04","guid":{"rendered":"https:\/\/www.tm-robot.com\/?post_type=docs&p=80352"},"modified":"2022-12-06T14:20:57","modified_gmt":"2022-12-06T06:20:57","slug":"notice-when-reporting-problem","status":"publish","type":"docs","link":"https:\/\/www.tm-robot.com.cn\/en\/docs\/notice-when-reporting-problem\/","title":{"rendered":"Notice when reporting problem"},"content":{"rendered":"

TMflow Software version: All versions.<\/p>\n

TM Robot Hardware version: All versions.<\/p>\n

 <\/p>\n

In order to accelerate problem analysis, it is strongly recommended that user collect and provide the such information as following:<\/p>\n

1.LCM video: Recording the whole process of booting up and using M\/A button to switch pages.<\/p>\n

2.Monitor: Taking pictures or recording the screen of monitor once the LCM screen can not be provided because of any reason. (especially BSoD, black screen, green screen or white screen)<\/p>\n

3.IO Module light status: Check the color and flash frequency of the LED light<\/p>\n

4.Stick status: Check whether stick made warning sound<\/p>\n

5.Project and environment:\u00a0 Providing related information such as pictures or videos of surrounding environment, projects, diagrams of I\/O ports and external devices.<\/p>\n

\"\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

TMflow Software version: All versions. TM Robot Hardware version: All versions.   In order to accelerate problem analysis, it is strongly recommended that user collect and provide the such information as following: 1.LCM video: Recording the whole process of booting up and using M\/A button to switch pages. 2.Monitor: Taking pictures or recording the screen […]<\/p>\n","protected":false},"author":4696,"featured_media":0,"parent":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"doc_category":[4310],"doc_tag":[],"acf":[],"yoast_head":"\nNotice when reporting problem | Techman Robot<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Notice when reporting problem | Techman Robot\" \/>\n<meta property=\"og:description\" content=\"TMflow Software version: All versions. 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